# Invite your team with the right access (/docs/en/learn/admin-team)



After this lesson you can invite colleagues with the right role, group them in teams and check that a clinician can reach their patients. It takes about 15 minutes. You need the Owner or Admin role.

## Why it matters [#why]

What a person can do depends on their role, and which patients they can open depends on assignment and team. Most "I cannot see that patient" questions come from here. A role that is too small blocks work. A role that is too large shows patient records to people who do not need them.

## How it works [#how]

The Linden practice opens with a doctor, Dr. Pieter Visser, a front desk colleague, Noor, and a practice manager, Fenna. The owner invites all three.

### Invite people [#invite-people]

Open **Organization → People**. **Organization** is under **Manage** in the sidebar. On the **Members** tab, choose **Invite people**.

1. Enter up to 10 email addresses.
2. Under **Roles**, choose **Member**, **Secretary**, **Admin** or a custom role. You can only grant permissions you hold yourself, and the owner role cannot be invited.
3. Choose a team if you want, then choose **Send 3 invitations**. The button shows the number of addresses.

Invitations expire after 7 days. They wait under **Pending invitations**, where you can choose **Resend invitation** or **Revoke invitation**. An expired one offers **Re-invite**. Revoking stops that link and does not remove anyone who has already joined.

Seats follow your members. Adding someone adds a seat, and roles that can write clinical records use a practitioner seat. If a payment for new seats fails, new invitations are on hold until it is paid. Check [Billing](/docs/en/guides/billing) before you invite a large team.

### Choose the role for the job [#choose-the-role-for-the-job]

| Role      | Use it for                              | What it gives                                                                                      |
| --------- | --------------------------------------- | -------------------------------------------------------------------------------------------------- |
| Member    | Doctors, therapists, nurses, assistants | Assigned patients and their clinical records, team calendars, patient email, templates in use      |
| Secretary | Front desk                              | All patients, all calendars, patient communication, task dispatch. No clinical records             |
| Admin     | A practice manager or lead              | People, teams, all patients and records, calendars, templates, Insights, AI credits, the audit log |
| Owner     | One person                              | Everything an Admin has, plus billing, sign-in policy and ownership                                |

Built-in roles cannot be edited. Custom roles are part of the Enterprise plan. Open the **Roles** tab to read what each role allows.

### Teams and patient assignment [#teams-and-patient-assignment]

A team groups members. Choose **Create team** on the **Teams** tab, then add people. Your plan sets how many teams you can have, and Starter includes one.

A Member sees the patients assigned to them. A clinician who registers a patient is assigned automatically. For everyone else, open the patient's **Record*&#x2A;, choose &#x2A;*+** at the end of the care team line, then **Add doctor** or **Add team**. You need the permission to assign patients, which Owner, Admin and Secretary have.

After any change, ask the colleague to open the real patient or calendar they need. A successful sign-in proves nothing about access.

## Try it [#try-it]

Look before you send. An invitation adds a billed seat, so this exercise stops before sending.

1. Open **Organization → People**. Find your own row and open it. Read **Access**, **Teams** and **Security**.
2. Choose **Invite people**. Type an address and open the **Roles** list. Read the hint under it. Choose **Cancel**. Do not send.
3. Open the **Roles** tab. Open **Member** and **Secretary**. Compare the permission counts and read what each allows.
4. Open the **Teams** tab. Note how many teams exist.
5. Open **Sam Testpatient*&#x2A;. If you registered Sam, you are already on the care team. Choose &#x2A;*+** after the care team line and read the two choices, **Add doctor** and **Add team**. Close the menu without choosing.
6. Back on **Members**, look for the label **2FA on** or **2FA off** beside each person. You will use it in the last lesson.

## Check yourself [#check]

1. Noor books appointments and sends forms but must not read clinical notes. Which role?

<details>
  <summary>
    Answer
  </summary>

  Secretary. It can read and edit all patients, use all calendars and send communications, and has no clinical-record permission.
</details>

2. A new doctor with the Member role cannot find a patient. What do you check first?

<details>
  <summary>
    Answer
  </summary>

  Whether the patient is assigned to the doctor. Members see assigned patients. Add the doctor on the patient's care team line.
</details>

3. Does revoking a pending invitation remove the person from the practice?

<details>
  <summary>
    Answer
  </summary>

  No. It only stops that invitation link. To remove a member, open the member and choose &#x2A;*Remove from organization…**, after handing over their patients.
</details>

## Next [#next]

Continue with [Set up the practice and its calendar](/docs/en/learn/admin-setup). For the full steps, see [People and access](/docs/en/guides/people-and-access#invite).
