# Read and update a patient's record (/docs/en/learn/clinician-record) After this lesson you can read a patient's **Record** page, add a diagnosis to it and correct a mistake. It takes about 15 minutes. You need a role that can write clinical records, such as Member, Admin or Owner. ## Why it matters [#why] The **Record** page is the summary every colleague reads: allergies, diagnoses, medication, readings and open work. What is recorded there counts as current for the whole practice. So you read it before a contact, and you add to it on purpose. Nothing recorded is ever deleted. A wrong entry is withdrawn, and it stays visible with the reason. ## How it works [#how] Anna de Vries, 54, comes for a follow-up. Her doctor opens **Patients**, searches for her and checks her name and birth date before opening the row. A matching name alone is not enough. ### What the Record page shows [#what-the-record-page-shows] The record header stays at the top of every tab of the record: the patient's name, key facts and the allergies line. **Allergies not recorded** means nobody has said anything yet. **No known allergies** is a statement someone recorded. Anna's allergy to penicillin is listed there. The **Record** page starts with **Needs you** when something waits for you, then the lines **Next visit** and **Care team**. Below them come **Diagnoses**, **Medications** and **Vitals**, which are always shown. Sections such as **With the patient**, **Tasks**, **Care plans** and **Home monitoring** appear when they hold something. A section's title opens the full list. Anna has one confirmed diagnosis, one medication and three blood pressure readings from last month. The other tabs of the record are **Notes & files**, **Emails & requests**, **Tasks**, **Profile** and **History**. ### Add an entry [#add-an-entry] Choose **Add** in a section header, for example under **Diagnoses** or **Medications**. Under **Vitals**, the button reads **Add reading**. Allergies are added from the allergies line in the header. The entry opens in place. Fill it in and choose **Record**, or press Enter. The entry is in the record at once. Inside a visit note it works differently: an entry joins the record when you sign the note. You meet that in [Record findings and sign a note](/docs/en/learn/clinician-record-and-sign). ### Correct a mistake [#correct-a-mistake] Select a line to open it, then change the value there. Each change applies on its own. A diagnosis can also be confirmed or marked resolved when that is the clinical change. If an entry should never have been recorded, choose **Withdraw…**. Salisan asks **Why is this withdrawn?**. The reasons include **Wrong patient**, **Duplicate** and **Test or accidental entry**. A wrong value is corrected, not withdrawn: if you choose **Wrong value**, Salisan offers **Correct it instead →**. The withdrawn entry leaves the **Record** page. To find it, choose the section title, for example **Diagnoses**, and then the **Withdrawn** filter. The entry is struck through there, with the reason, and **Undo** brings it back. ### Which patients you see [#which-patients-you-see] With the default Member role you see the patients assigned to you. A patient you register is assigned to you. If a colleague can open a record that you cannot, ask a practice admin to check the assignment. See [Roles and access](/docs/en/get-started/roles-and-access). ## Try it [#try-it] You create the test patient that the later lessons reuse. 1. Open **Patients** and choose **New patient**. 2. Enter **Sam** as **Given name**, **Testpatient** as **Family name**, and a **Birth date** that makes Sam an adult. Choose **Add patient**. **Patient added.** appears and Sam's **Profile** opens. 3. Open the **Record** tab and read the page. **Diagnoses** and **Medications** say **Nothing recorded yet**. You are on the care team because you created the patient. 4. Under **Diagnoses**, choose **Add**. Type a diagnosis name, for example Hypertension. If catalog entries appear, pick the matching one. Choose **Record**. The diagnosis now appears under **Diagnoses**. 5. Select the diagnosis line. Choose **Withdraw…**, then **Test or accidental entry**, then **Withdraw**. The line leaves the **Record** page. 6. Choose the **Diagnoses** title, then the **Withdrawn** filter. The entry is struck through. 7. Open the **History** tab. Both steps are listed. You cannot delete Sam. Keep "Testpatient" in the name. So that Sam does not count in Insights, go to the foot of the **Profile**, choose **Privacy** under **Record**, tick **Exclude from analytics** and choose **Save**. Withdraw test entries with **Test or accidental entry**. Permanent removal is a formal erasure that only an owner or admin can start. ## Check yourself [#check] 1. The allergies line says **Allergies not recorded**. Does the patient have no allergies?
Answer No. It means nobody has recorded anything yet. **No known allergies** is a separate statement that someone recorded.
2. You recorded a diagnosis on the wrong patient. Can you delete it?
Answer No. Open it, choose **Withdraw…** with the reason **Wrong patient**, then record the diagnosis on the right patient. The withdrawn entry stays in the history.
3. A colleague can open a patient that is missing from your list. What is the most likely reason?
Answer Your role gives you access to assigned patients only, and this patient is not assigned to you. Ask a practice admin to check the assignment.
## Next [#next] Continue with [Start a visit and write the note](/docs/en/learn/clinician-visit).