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Introducing the Salisan Agent
The Agent does the administrative work around your patients: before the visit, after it, and across your whole practice. You get your time back, so you can focus on your patient.
Mohammed Al-AzzaniFondatore · 5 min di letturaQuesto articolo è in inglese
Today we're introducing the Salisan Agent. It's the part of Salisan that takes on the administrative work around your patients: before a visit, after it, and across the whole practice. It reads, writes and prepares, so you get your time back and can focus on your patient.
Built around the Agent
Most clinic software was built as a set of screens, and AI came later, as a helper in the corner. We built Salisan the other way round. Records, calendar, forms, messages and templates were designed from the start so the Agent can read them and work in them, with the same access as the person asking.
That changes what you can hand over. You don't ask the Agent to explain a screen. You ask it to do the work behind the screen: read the history, write the note, find the time, prepare the email. It works in the same records your team uses, so what it prepares lands exactly where it belongs. And because everything lives in one place, it can connect things a person would need several tabs to see.
Before the visit
Often the hardest part of a visit happens before the patient walks in: remembering. What did we agree last time? What came back since? Is anything still open?
Open a patient and ask the Agent to prepare the visit. It reads the last signed visit note and everything that changed since, recent letters and documents, upcoming appointments and tasks that are still open. Then it gives you a short briefing: what matters today, in a few lines, with each point linked to the note or document it came from.
It's the handover a good colleague would give you in the corridor, written down, with its sources. And it's the start of a conversation, not the end of one: ask to see their blood pressure since the summer, or what the specialist wrote back, and it keeps going.
Questions about your patients, and your practice
The Agent answers questions about one patient or about your whole practice. Which patients with diabetes haven't had a check-up this year? Who still hasn't returned the form we sent? What did we decide about this patient's medication in the spring?
It searches your own records to answer, and before it starts, it tells you in one line what it's about to do. Every fact in the answer carries a small number. Open it and you see the record it came from, what kind of record it is, and its date. Only the records the answer actually used are listed, so checking an answer takes seconds, not a search.
After the visit
When the visit ends, the paperwork usually begins. With Salisan, you record the visit and ask for the write-up. The Agent drafts the visit note from the recording, right beside the chat, so you can watch it take shape and change anything as it goes.
It writes the way you do. The Agent remembers how you like your notes: the headings you use, how short you keep them, the phrases you prefer. It remembers your style, not your patients.
Readings, allergies and medications mentioned in the visit don't go straight into the record. They wait in a short list above the chat, and each one joins the record only when you keep it. The note itself stays a draft until you sign it.
The same goes for everything else a visit leaves behind: a referral letter, a summary for the patient in plain language, a reply to the doctor who referred them. Ask for it, and the Agent drafts it from the visit and the record, ready for you to read and sign.
It suggests the next step
A visit rarely ends with the note. There's a follow-up to book, advice to send, a form the patient should fill in before next time. The Agent notices these and offers to do them.
When it books, it checks who is actually free. When it emails a patient, it uses the templates your practice has published, so the words are always yours. You say yes, and it's done.
Across your whole practice
The Agent isn't only for the visit. Much of a clinic's admin happens between visits, and that's where it gives back the most time.
- Start the day with a short brief of who's coming in and what needs attention before each appointment.
- Book and move appointments across the team, with everyone's availability checked for you.
- Create tasks and hand them to the right person, with the context they need to act.
- Send forms, and ask patients for readings from home, like blood pressure, ahead of their next visit.
- Find the patients who are due a follow-up, and prepare the messages for all of them at once.
Each of these used to mean a few clicks in a few places. Now it's a sentence. And when you're not sure where to start, ask what needs attention this week: the Agent looks across the calendar, open tasks and your patients' records, and tells you.
It builds your tools too
Every practice has its own forms, letters and emails. Describe one to the Agent, say an intake form for new patients or an email with aftercare advice, and it drafts it for you to edit. What it makes is a real Salisan form or template, with proper questions and answer types, not a document you'd have to rebuild. It can translate it into the languages your patients speak. Nothing is used until you publish it.
You can also teach the Agent how your practice works. Write down a procedure once, like how you prepare a referral or what belongs in a discharge letter, and the Agent follows it from then on.
Your time, back
We didn't build the Agent to replace anyone's judgement. We built it so the work around care takes less of your day: less typing, less searching, less remembering. What's left is the part only you can do, with the person in front of you.
If you run a clinic, we'd love to show you the Agent on a day like yours: a 15-minute call with us, with your own questions.