The Agent
Hand over the admin. Not the decisions.
The Agent reads your patients' records, drafts letters and visit write-ups, finds free times and prepares forms. It books and sends only once you confirm.
15 minutes, your own questions, the real product.
Visit · 2 Oct
Fell on the stairs at home on 28 September and landed on her right knee.
Findings
The right knee is swollen, more in the evening. Pain on the stairs. No locking, no giving way.
Plan
Home exercises. The knee surgery intake form was sent today. Review on 12 October.
A demo on a sample patient: nothing is booked or sent.
Sources
Check an answer in one click.
Answers cite the record they came from. Click a source and it opens beside the conversation, so you can read it yourself.
Visit · 2 Oct
Fell on the stairs at home on 28 September and landed on her right knee.
Findings
The right knee is swollen, more in the evening. Pain on the stairs. No locking, no giving way.
Plan
Home exercises. The knee surgery intake form was sent today. Review on 12 October.
Visit write-ups
Record the visit. Read the write-up.
The Agent writes a summary and drafts each record entry from the recording. Every entry carries the words that were said and when, and joins the record only when you add it.
Knee pain follow-up
Seen after a fall on 28 September. Right knee swells in the evening.
Summary
Maria fell on the stairs on 28 September, and her right knee has swollen in the evenings since. The pain is mostly on stairs, with no locking. Blood pressure today was 128/82. She mentioned that plasters give her a rash. Physiotherapy for knee exercises and a follow-up in two weeks were planned.
Fits your clinic
It learns how your clinic works.
- Skills/Visit notesClinic
Visit notes
How our visit notes are laid out.
- Open with why the patient came and since when.
- Use three headings: History, Findings, Plan.
- Keep each section to two or three sentences.
- End with when the patient is seen next.
Visit notes/visit-notesHow our visit notes are laid out.Skills in plain words
A skill is a short instruction the Agent follows, like the way your visit notes are laid out. Write your own, share one with the clinic or add one from the Marketplace.
- Haddad ClinicPage 1 of 2Knee surgery intake
Please fill this in before your operation.
About your knee
Which knee is being operated on?LeftRightHow much pain do you have when walking?From 0 (no pain) to 10 (worst pain)
Haddad ClinicPagina 1 van 2Intake knieoperatieVul dit in vóór uw operatie.
Over uw knie
Welke knie wordt geopereerd?LinksRechtsHoeveel pijn heeft u bij het lopen?Van 0 (geen pijn) tot 10 (ergste pijn)
In each patient's language
Letters to patients are written in their preferred language, and forms can be translated so each patient reads their own.
Maria Janssen
52 years · Female3 Feb 1974BSN ···4821Dutch+ Phone
AllergyPenicillinDiagnoses2View all 2Essential hypertensionsince 14 Mar 2021Contusion of kneesince 28 Sep 2026New diagnosisMedications1View all 1Amlodipine 5 mg1-0-0 · oral14 Mar 2021New medicationVitalsAll vitalsBlood pressure132/86mmHg28d agoHeart rate74bpm28d agoWeight71kg28d agoProposed by the AgentBlood pressure128/82 mmHg14m agoKeepDismissWhyBeside every record
Open the Agent next to a patient, a template or a document, or give it the whole screen. Every chat is kept on the Agent page.
Privacy and control
What it sees, where it lives, what it keeps.
The Agent works inside your clinic's rules, with the same access as the person asking.
Your permissions, nothing more
The Agent can only see and do what the person asking is allowed to.
Leave any patient out
Exclude a patient from AI, and the Agent cannot read their record, act for them or transcribe their visits.
Stored in your clinic's region
For clinics in Europe, patient records are stored in Germany. For clinics in the US, they will be stored in the US.
Not used to train AI
We do not use patient data to train AI models.
A history of every change
Each change to a record shows who made it and when, including changes made with the Agent. Confirmations and declines are kept too.
Chats your clinic controls
Agent chats are kept for 90 days, or for between 30 and 365 days if your clinic chooses.
Questions about the Agent
Can the Agent change a patient's record without me?
No. Changes to a record are proposed and join it only when you press Keep. A visit write-up joins the record when you add it.
Does it send or book anything on its own?
No. Sending an email or a form, and booking, moving or cancelling an appointment, always wait for your confirmation. Emails and forms are held for 30 seconds after you confirm, so you can still undo them.
Does the Agent diagnose or suggest treatment?
No. It does not diagnose, recommend treatment or rank patients. It finds what is in the record, writes down what was said and handles the admin. Clinical decisions stay with you.
Is it an AI scribe?
It does what a scribe does, and keeps going. Record the visit and it writes it up, each entry with the words it came from. Then it can draft the letter, book the follow-up and send the form, in the same place.
How do I check its answers?
Answers cite the record they came from. Click a source to open it beside the conversation, and open the steps to see what the Agent read.
Where is patient data stored, and is it used to train AI?
For clinics in Europe, patient records are stored in Germany. For clinics in the US, they will be stored in the US. We do not use patient data to train AI models.
Which languages does it work in?
English, Dutch, German, French, Spanish, Italian and Portuguese. It answers in the language you write in and writes letters to patients in their preferred language.
What does it cost?
The Agent is included in every plan. Each practitioner adds monthly AI credits to one pool for the clinic, and the owner can add more if you need them. The pricing page has the details.